Our Warranty & Happiness Guarantee
Welcome to our warranty page! Your child’s laughter is priceless, and we’re here to ensure that every product brings joy and safety. Our warranty lovingly covers any quirks that may arise, letting you explore with peace of mind. Thank you for trusting us to be a part of your family’s adventures!
At Kabica, we design every product with love, care, and quality materials because kids deserve the best. That’s why every Kabica item is backed by our 3-Year Warranty & Happiness Guarantee.
What’s Included in Your Warranty
What's Covered:
- All Kabica-branded products purchased through our website, Amazon.ca or Amazon.com
- Manufacturing defects in materials or workmanship
- Zipper issues, broken straps, stitching failures, or damage due to normal use
What's Not Covered:
- Damage from misuse, neglect, modification, or accidents
- Cosmetic wear and tear (scuffs, marks, stains)
- Products purchased second-hand or from unauthorized resellers
How It Works
Duration
Our warranty lasts 3 years from the original date of purchase.
What You’ll Need
To process a warranty claim, please email us at support@kabica.com with the following details:
- Your order number or receipt
- A photo showing the issue
- Your name and contact info
What Happens Next
Once approved, you’ll receive:
- A replacement of the same item, or
- Store credit if the product is unavailable